Pretty Luxe Frequently Ask Questions
Q: How do I book?
Once you have decided on a picnic style, simply fill out the picnic booking form with your preferred event date, time, location and the number of guests and we will let you know whether we have availability. If we do, we will send you an invoice with your 50% that's due at the time of booking and the balance of payment is due 14 -30 days before your experience. We set up your picnic of choice and have it ready upon arrival. We’ll be at the site to greet you and make sure nobody else decides to have your picnic! Once you arrive, we leave you to enjoy your experience for the reserved time. You are responsible for the items until we return to pack them up at the arranged time. If you would like to leave earlier than this time, please provide 30 mins notice by call or text. Once we return to pack up, you are free to leave and enjoy the rest of your day or evening.
Q: Are there specific locations for your picnic set ups?
A: Our picnics can be set up anywhere around metro Atlanta and surrounding counties whether it be a private location (e.g. your house or backyard) or a public location (e.g. a park or a beach). Our most popular parks are Piedmont park and fourth ward as these parks are beautiful, You will not need a permit to have one of our standard picnics set up in these parks (for under 50 guests), nor any park that falls under the City rules. For a list of City parks and gardens, feel free to visit the City parks website.
Q: How far in advance do I need to book?
A: We typically require a minimum of 7 day notice for a luxury Picnic booking and 30 days for a micro wedding , however please note that our calendar starts to fill up months in advance so early booking is recommended. Depending on availability, we may be able to accommodate last minute bookings.
Q: Do I need to pay a bond?
A: Yes. A $200 booking deposit is required for picnic of 25 guest or more. The bond will be returned to you once we have packed up your picnic and confirmed that all items are still in their original/undamaged condition within 24-48hrs
Q: Can we use your picnic set ups for more than the set time-slot?
A: Yes, we are happy to allow you to use the setting for a longer period if availability permits, this must be arranged with us in advance. Please note that a fee may be applicable depending on the amount of additional time required.
Q: What happens if it rains on the day of my event?
A: Unfortunately, we cannot refund bookings on the basis of bad weather so please check the forecast in advance. If you have already booked and later discover it is going to rain, we will always try to accommodate last minute location changes (e.g. to a sheltered area/indoor location). We will also make accommodations for a reschedule date up to 6 months.